Terms & Conditions
COURSE BOOKINGS
♦ Registration, enrolment and payment of a deposit for any of our courses will serve as a binding agreement to follow the course to completion and to pay the full fees.
♦ Extension of courses by payment of additional fees will not
be allowed. Any additional payments shall be treated as a new
and separate course bookings unless agreed in advance.
♦ Fees must be paid as they become due. Late payments
may be subject to late fees.
♦ Fees are non-transferable to any other individual.
COURSE CHANGES
♦ Original start dates cannot be altered by the student unless
the college receives written notice four weeks prior to the
commencement of the course and if notice is given less than
four weeks, a non refundable Course Change fee will be charged.
Start dates can only be changed by a maximum of four weeks before
or after the original booked start date. The college reserves
the right to refuse any request to alter the course start date.
♦ If students wish to change the type of course they are studying (e.g English to Travel & Tourism), a Course Change administration fee will be payable and any additional course fees must be paid.
♦ Students enrolled on one of our Elective or Add-On Courses
such as the Conversation/Pronunciation, Grammar or Writing Practice
courses cannot - under any circumstances change the time of
their classes once booked.
♦ All requests for change of class must be made in person by
completing the appropriate forms. All forms must be completed
before Wednesday 6.30pm and transfers will normally be in effect
as of the following Monday.
♦ If a student fails to start a course on the commencement date
or if a course is abandoned by the student before completion
of the course, their name may be taken off the class register.
In such cases no refunds will be made save in accordance with
the terms set out below.
♦ Courses will not be extended due to unauthorised absence or
illness.
♦ The college reserves the right to introduce new courses and
alter existing ones. Where there are substantive changes
to the substance of the course, the College will normally notify
the student in writing or by posting a notice on the noticeboard
giving the reason for, and the nature of the changes.
CLASSES
♦ The College may change any class, class time, classroom, teacher, merge or split classes at any time deemed necessary by the College without prior notice.
♦ Although the College will do everything possible to determine
the time and/or location of the students' course, this cannot
be guaranteed.
♦ The College reserves the right to place students in an appropriate
level if the placement tests taken shows that this is necessary
or if deemed necessary by the course tutor. There will be no
refunds in such instances.
EXAMINATION FEES AND REGISTRATION WITH EXAMINATION BODIES
♦ Students may be required to pay for examination fees and/or pay to register with examination bodies in addition to paying for their course fees. A list of these fees can be obtained from the course administrator or at the reception. Examination fees vary depending on the type of course being undertaken. Availability will be on a first-come-first basis. It is the students' responsibility to ensure that examination fees are paid on time.
HOLIDAYS
♦ Student will normally be required to take holidays during our standard college end-of-term and mid-term holidays. We also operate a flexible holiday scheme on selected courses.
♦ Students on a course with a flexible holiday scheme that want
to go on holiday during term time must notify the college at
least one week in advance.
♦ Holidays must start on a Monday and cannot be taken Mid-week
or carried over from one course to another
♦ Students studying for less than 8 weeks are not entitled to
any holidays.
♦ Unless specified the maximum authorised holidays are as follows:
8-11 weeks of study : 1 week
12-23 weeks of study : 2 weeks
24-35 weeks of study : 4 weeks
36+ weeks of study : 6 weeks
ATTENDANCE AND STUDENT PROGRESSION
♦ Students are expected to maintain a 100% attendance. Student may be deemed to have abandoned a course, if his or her attendance falls below 85%.
♦ Students are expected to complete all course-work and submit
all assignments on time.
♦ Students are required to take all tests and assignments.
♦ The College will take disciplinary action should the student
have poor attendance or poor progression on their course, which
may result in their removal from the register.
♦ The College will however, endeavour to work through any issues
that might be affecting the students attendance or rate
of course progression through our student counselling service.
CANCELLATIONS & REFUNDS
♦ Fees are non-refundable in the case of late registration, abandonment or cancellation of a course, save where prescribed by this contract or by statute.
♦ When a course is cancelled, fees are non-transferable to any
other individual.
COURSE CANCELLATION BY THE STUDENT
♦ Students can cancel their course booking in one of two ways; either by giving 28 days written notice before the original start date or by applying for a refund under our 'Visa refusal refund scheme'.
♦ Any notice of cancellation must be in writing and sent to
39 Wimbledon Hill Road, Wimbledon, London SW19 7NA, UK together
with all required documents.
♦ The original start date or the earliest start date shall be
considered as the start date for any refund application.
♦ Refunds will take a minimum of 5 weeks from the date all original
documents are presented to the College.
♦ Refunds will be made only in the name of the student regardless
of who pays for the course.
♦ Refunds will only be made by bank transfer or cheque and all
bank charges will be forwarded to the student.
28 days notice:-
♦ If a course is booked then subsequently cancelled
by the student, the College retains the right to claim for one
whole terms' (12 weeks) fees in lieu in addition to an administration
fee of £100.
♦ Notice must be received no later than 28 days prior to the
original start date of the course. All original documents
must be returned to the college by this time. If less
than 28 days notice is given, no refund will be given, unless
due to a visa refusal.
Visa refusal refund scheme:-
♦ Where a student has cancelled owing to a visa being refused, the College reserves the right to exercise a lien on any fees until all original documentation supporting the student visa application, in addition to the original official visa refusal letter from the British Authorities are returned/supplied to the College.
♦ Under this scheme the following refund schedule will apply
after deducting the £100 administration charge:
Notice Given Refund Given
More than 4 Weeks notice 90% of full course fee
3 - 4 Weeks notice 70% of full course fee
2 - 3 Weeks notice 50% of full course fee
1 - 2 Weeks notice 30% of full course fee
0 - 1 Week notice 10% of full course feeAfter course start date NIL
♦ If a student is refused entry into the United Kingdom or Leave to remain in the UK either due to lack of funds, working without a work permit, poor attendance, an invalid change of status, or providing the British Authorities or the College with false information; or If a student is given a different kind of visa to enter or remain in the UK; they will not qualify for a refund under our visa refusal refund scheme.
♦ Students are required to book a course well in advance so
as to meet all of the British Authorities visa requirements.
If a visa is refused due to failure to do so they will not qualify
for a refund under our visa refusal refund scheme. It should
therefore be noted that bank transfers will take up to 8 weeks
and cheques will take up to 10 working days. College letters
can only be issued after confirmation from our bank of the receipt
of cleared funds.
♦ If a student with leave to remain in the UK travels out of
the country during a course or once a visa has been issued and
is refused re-entry, then they will not qualify for a refund
under our visa refusal refund scheme.
COURSE CANCELLATION BY THE COLLEGE
♦ In the unlikely event that the College is forced to cancel the course, the College shall refund the course fees within 60 days of notice of cancellation being given to the student. The College shall not be responsible for any consequential loss suffered by the student as a result of the termination.
ACCOMMODATION
♦ The accommodation arrangement fee is non-refundable.
n A minimum of 4 weeks notice is needed in order to arrange
appropriate accommodation.
♦ Accommodation cannot be arranged unless the student pays the
full amount in advance for a minimum of 4 weeks plus the accommodation
arrangement fee.
n The minimum stay needs to be 4 weeks unless the duration of
the course is shorter.
♦ An Accommodation booking is confirmed ONLY when full payment
is received.
♦ If a student wants to change the starting date of their accommodation
or make a cancellation at least 4 weeks notice in writing must
be given to the college.
♦ There is no guarantee that the accommodation arranged will
be within
walking distance from the college, although all accommodation is in the surrounding area of the college. Easy access by train and bus is always available.
♦ Host families with whom students are placed are not necessarily
British, however English is normally the language spoken in
the home.
♦ We do not accept students under 18 years of age.
♦ Properties will normally be inspected by a representative
of the college to ensure that they comply with our standards.
♦ In case of booking B&B (Bed & Breakfast) or HB (Half
Board) students are normally free to help themselves to breakfast
(i.e. self catering) and the students are expected to respect
the facilities they use.
♦ Students are liable for any damage they cause to the host
family's property.
♦ Students are expected to respect and abide by the host family's
reasonable schedule and house rules. Failure to do so
may result in the student being expelled from the accommodation
and/or the College.
♦ If a student is expelled from the College or from an accommodation
no refund will be given.
ACCOMMODATION CANCELLATION BY THE STUDENT
♦ Once the accommodation booking has started there is no refund if it is cancelled by the student.
♦ If the accommodation booking is cancelled by the student before
the booking commences then the following refund criteria applies.
♦ Accommodation Booking Refund Criteria:
Notice Given Fees Forfeited
More than 4 weeks notice Arrangement
fee plus
before accommodation
2 weeks payment.
starting date.
Between 0 and 4 weeks
Arrangement fee plus
notice before accommodation
3 weeks payment.
starting date.
ACCOMMODATION CANCELLATION BY THE COLLEGE
♦ If the accommodation booking is cancelled by the college through no fault of the student then a full refund will be given.
COLLEGE RULES
♦ Students are expected to abide by the college rules at all times. They must not partake in any actions that may harm the College or bring it into disrepute.
♦ Whilst on the college premises, students are obliged to follow
all of the College rules and regulations. Disruptive behaviour
may lead to expulsion and in such instances no refunds will
be made.
♦ Only in real emergencies can personal calls or messages be
taken on behalf of students.
♦ It is not the responsibility of the College to provide parking
or storage for students. This includes bicycles, which should
be parked outside the College at the owner's risk.
FORCE MAJEURE
♦ Neither the College nor any of its' representatives will be held liable in the event of any contracted service becoming impossible to supply due to industrial disputes or any other causes beyond their control.
LIABILITY
♦ The College, staff and representatives will not be held responsible for any loss of or damage to property (including delivery of fax and personal post) whilst on the premises.
INSURANCE
♦ It is the responsibility of the student to take out personal insurance against all risks relating to their studies including the inability to attend or continue a course and the loss or damage of any property.
DISCLAIMER
♦ It should be noted that the College has made every effort to ensure the accuracy of all printed material. At the time of going to press all information was correct.
♦ Our prospectus and marketing material are provided for illustration
purposes only and do not form or constitute any contractual
term between the College and any other person.
GENERAL
♦ The College will not under any circumstances disclose personal information to a third party other than the British Authorities, without first informing the student concerned or their representative.
♦ These terms are governed by the law of England and are subject
to the exclusive jurisdiction of the Courts of England
♦ The decision of the Principal will be final and binding in
all cases.
For further information call the College on the campus telephone numbers listed herewith or refer to our website.